IT that works, so you can get on with your work

Security

Attackers go after small businesses because they assume nobody is watching. The controls that matter most are also the cheapest: multi-factor authentication on every account, email filtering that catches impersonation, device protection that reports to one place, and backups you’ve restored from at least once.

• Multi-factor authentication on email, banking, and cloud apps
• Email security tuned against invoice fraud and people impersonating your own domain
• Device protection you can see from one console
• Backups with a tested restore, not just a green status light

Network and infrastructure

Slow Wi-Fi and dropped connections are almost always a design problem, not a hardware problem. We plan networks around coverage, capacity, and separation, so guest traffic, card readers, and staff computers aren’t all sharing one flat network. If you take card payments, that separation also makes PCI DSS much simpler.

• Wi-Fi coverage surveys and access point placement
• Router, switch, and firewall setup with documented rules
• Separate guest and staff networks
• Remote access that doesn’t expose internal systems to the internet

Support and maintenance

When something breaks, you shouldn’t have to figure it out yourself. We monitor, patch, and document your systems, and every request goes into a tracked queue with a reference number instead of a text message that gets forgotten.

• Help desk for your people, devices, printers, and apps
• Scheduled patching and monitoring
• Dealing with your internet, phone, and software vendors
• Documentation you own, including passwords in a managed vault

How it usually starts

Most small business clients start with a two-week assessment. We list every device and account, check backups and recovery, review who has admin access, and find the handful of changes that remove the most risk. After that, the ongoing work is monitoring, patching, support, and a quarterly review of your plans for the year.

Not sure how your security stacks up? Take the free IT Hygiene checklist. It takes about five minutes, and if you take card payments, follow it with the PCI DSS checklist.